隐私政策

Kashstel Privacy Policy

Kashstel ("we", "us", or "our") respects your privacy and is committed to protecting the personal information of our customers in accordance with applicable Canadian privacy laws, including PIPEDA.

1. Information We Collect

When you visit or make a purchase from kashstel.com, we collect information necessary to process your transactions and manage your order:

  • Personal & Contact Details: Full name, billing address, shipping address, email address, and phone number.
  • Payment Information: Payment card details (processed securely via our third-party payment gateways; Kashstel does not store raw payment card data).
  • Device & Usage Data: IP address, browser type, and interactions with our website collected automatically via cookies.
2. How We Use Your Information

We use your personal data strictly to:

  • Process, fulfill, ship, and deliver your orders.
  • Communicate order updates, delivery notifications, and customer support responses.
  • Prevent fraud and maintain store security.
  • Comply with tax, legal, and accounting obligations.
3. Sharing Your Data

We do not sell, rent, or trade your personal information. We only share data with trusted third-party service providers essential for operating our independent business, including:

  • Shopify: Our e-commerce engine platform.
  • Shipping & Logistics: Third-party couriers (such as Canada Post, UPS) and local delivery drivers to complete order deliveries.
  • Payment Processors: Secure payment processing partners (e.g., Stripe, PayPal).
4. Data Security & Storage

We implement industry-standard security measures to safeguard your personal data against unauthorized access, disclosure, or misuse. Your information is stored securely on servers operated by Shopify and our infrastructure partners.

5. Your Rights & Contact Information

You have the right to request access to, correction of, or deletion of your personal information held by Kashstel.

For privacy-related inquiries or requests, contact us at:

Email: hello@kashstel.com

Location: Mississauga, Ontario, Canada